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FastForward on the Managed Runtime

In today’s fast-paced and competitive world of eCommerce, it’s more important than ever to have a reliable and efficient platform. That’s where Salesforce B2C Commerce Cloud comes in. Its Managed...

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What is a hybrid deployment? Definition and benefits.

If you’re running an online store, you know that choosing the right ecommerce platform is crucial to your success. With so many options on the market, it can be tough to know which one is the best fit...

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How can a Composable Commerce help your brand?

Like any good cake, ecommerce has many layers – and building it can be tricky! There’s the icing (design), the filling (functionality) and the sponge (performance) to consider. And just like a cake,...

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Top 5 reasons to go Headless with your brand

Ecommerce has become an integral part of the modern shopping experience, with more and more consumers turning to the internet to purchase goods and services. As a business owner, having a solid online...

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Must-read takeaways Salesforce World Tour Essentials 2023

Yesterday we attended Salesforce World Tour Essentials in Brussels. Not only did we have the pleasure to watch 3 of our customers in a panel talk about “Balancing Personalisation and...

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Introducing Salesforce Einstein GPT

In today’s rapidly evolving business landscape, the integration of artificial intelligence (AI) technology is becoming increasingly crucial for companies seeking a competitive edge. Now, imagine...

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How to maximise Customer Satisfaction with Salesforce Order Management System...

In today’s rapid business environment, the efficient management of orders and the delivery of exceptional customer experiences are crucial to achieving success. That’s where the Salesforce Order...

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Boost your customer engagement with Salesforce Loyalty Cloud

Building strong customer bonds is vital for any organisation’s prosperity in today’s fast-paced business world. You can achieve sustainable growth by fostering meaningful relationships, engaging with...

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FORWARD, your dedicated Salesforce consulting partner

Welcome to the world of Salesforce consulting, where innovation, growth, and customer success prevail. As businesses increasingly turn to Salesforce for its complete set of cloud-based solutions,...

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The ultimate guide to Sales Cloud: Boost your Sales process

As businesses grow, managing sales data and customer interactions becomes increasingly complex. This is where Salesforce Sales Cloud comes in. A powerful CRM tool that helps businesses streamline...

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The new Salesforce Data Cloud era

Note that some of the features discussed below might still be on the roadmap and not GA yet. In the evolving landscape of technology, Salesforce Data Cloud has undergone a remarkable year of updates....

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6 new Salesforce Data Cloud features for marketers

Are you ready to supercharge your marketing game? In this blog post, we’re diving into the latest and greatest features from Salesforce’s Data Cloud for Marketing. From smarter audience targeting to...

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How Salesforce Personalization dips Neuhaus into customer delight

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My journey in tech entrepreneurship

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Building stronger customer relationships with Salesforce CRM

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Salesforce’s Connections 2024

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From Predictive AI to Generative AI Era with Salesforce

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Unlock the full potential of Marketing Cloud with our Enablement Accelerator

At FORWARD, we’re passionate about empowering our customers to take full control of their Salesforce Marketing Cloud tool and strategy. Through our Enablement Accelerator program, we’ve seen...

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How everyone can be Einstein: get started with Salesforce AI

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Marketers embrace AI: Future-proof your personalisation game

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